Experience in the following areas...

• Hardware

PC	Macintosh	Scanners	CD - RW
Printers	Web Cam	Palm	Fax Machines
Router	Smart Media	Zip Drives	Shiva Net Modem
Paper Port	Compact Flash	Apple's Airport	Blackberry
iPhone	iPod

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• Software
  
  

  Strong Knowledge	Knowledge of	Exposure to
  Easy CD-Creator	Adobe Acrobat	LexisNexis
  iChat	Adobe Illustrator	Microsoft Project
  iDVD	Adobe Photoshop	Summation
  iMovie	AvantGo	Watermark
  iPhoto	Client Profiles	Westlaw
  Microsoft Access	Dreamweaver MX
  Microsoft Excel	Eudora
  Microsoft Outlook	File Maker Pro
  Microsoft Word	Final Cut Express
  Microsoft Money	iPhone
  Norton Antivirus	Laplink
  Norton Ghost	Microsoft FrontPage
  Norton System Works	Microsoft Money
  Norton Utilities	Microsoft PowerPoint
  Nero	Symantec Antivirus (Corporate Edition)
  Partition Magic	Quark Express
  PkZip	QuickBooks Pro
  Quicken	Retrospect - Mac Backup
  Stuffit Deluxe	Veritas - Backup Exec
  Time & Profit
  Timeslips (Mac & PC)
  Win Zip
  WordPerfect
  ZoneAlarm

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• Database

• Develop and maintain custom database solutions
• Using Microsoft Access & Visual Basic
• Tailored for the needs of the business

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• Internet

• Arrange for high-speed internet access
• Ordering service (IPS - Internet Service Provider)
• Configuring router, set-up wireless access and workstations

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• Operating Systems

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• Network / Servers

• Maintain Windows, Macintosh, Novell, Microsoft Exchange Servers
• Add users, configure rights etc.
• Create network cables & switch over cables
• Setup a wireless network - comprised of laptops
• Assist in conversion of a Novell network to NT
• Trouble Shoot and Diagnosis Network Issues

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• Computer Configuration

• Purchase, Install, and Setup Computers
• Transfer of data from old to new computers
• Handle upgrades from purchase to installation
• Hardware upgrades including:
  • Memory
  • Sound Card
  • Serial Port adapter
  • Parallel Port adapter
  • CD-ROM R/W
  • Floppy Drive, etc.

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• Computer Support

• Available for on-site support
  • Weekly, bi-weekly on-site support
• Telephone support
• Assist users in troubleshooting various issues

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• Computer Training

• Train people at all levels of users from novice to the experienced
• Covering everything from Merge Mail to Templates
• Train users in all aspects of computer use:
  • Operating systems (PC Windows & Macintosh)
  • Applications
  • Network administration
  • Digital camera

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• Website Design (Small site)

• Edit and mantain web pages
• Design of simple pages
• Using MS FrontPage and Dreamweaver
• Designed sites for a class action case
• Design site for a floral store
• Design site for a tour company

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• Telephones / PBX

• Maintain and troubleshoot (T1 PRI, DSL ISDN) connections
• Wire additional Extensions
• Care for PBX Phone System (add & remove users)

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• Education

• De Paul University - Chicago, IL
  • Master of Science in Information Systems
• Loyola University of Chicago - Chicago, IL
• Bachelor of Science in Computer Science
• Fenwick High School - Oak Park, IL

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